Terms of Service

BeastNode Terms of Service | Updated: May 25, 2012

By subscribing to our website, server or other services you (the client) are in agreement with our Terms of Service (BeastNode). BeastNode reserves the right to cancel, suspend or terminate any service provided with or without a refund or notice or warning for any reason. BeastNode also reserves the right to change and modify the Terms of Agreement at any time with or without client notification. It is up to the client to periodically check and update familiarize themselves with the recent Terms of Service. If any client does not comply with the new Terms of Service modifications, their service will be terminated.

Service Payment, Refunds and Cancellation Guidelines

All payment invoices are generated 10 days before payment is due. Failure to pay before the due date will resort in suspended service until payment is received. After 3 days of non-payment, the service will be suspended with or without any notification. Late payments are subject to a 10% late fee. After 10 days of non-payment from the due date, the service will be terminated and BeastNode will not responsible for any data loss due to termination. BeastNode reserves the rights to deny or provide refunds for their services with or without reason, regardless of the Service Refunds and Cancellation Guidelines if the user does not follow the Acceptable Use Policy. Game servers contains a 7-day refund period from invoice payment, dedicated servers are non-refundable and web hosting contain a 30-day refund period from invoice payment. All cancellations must be given 5 days before the next billing due date. Refunds only apply for New Users/Accounts. Existing users with more than one subscription are eligible for pro-rated refunds. Charge backs will also be counted as a refund.

Free Services & Addons

Mumble and Web-Hosting: All accounts are subject to a -free- Mumble voice server and basic web-hosting at no cost to the user alongside a Minecraft server purchase. These free services and addons will remain for the life of the account as long there is an active Minecraft server listed. However, BeastNode does reservce the right to cancel or remove the free services and addons if the user is caught abusing these services in any way, shape or form.

BuyCraft: All users are eligible to receive -one free- BuyCraft Premium voucher for 1-month for the user account. Unfortunately, as agreed upon with BuyCraft, the duration can only be 1-month and no longer. In addition, only -one- copy may be supplied per server.

Server File Backups

Even though we keep backups of all server files - client file/database backups are not guaranteed. Client is responsible for their own data management.

Client Server Sharing / File Responsibility

BeastNode services serves an environment with the sole purpose of providing hosting services and will not be held responsible for client sharing his or her account (with admins/sub-users) or files are stored on said account. In the event where shared accounts with other users (admins/sub-users) become malicious to the client (due to conflicting interest, etc.), BeastNode is not responsible for this action. Furthermore, all files stored on client is server (except for the files that come standard) is also his or her responsibility and holds no merit with BeastNode. Any files which are copyright and used or upload by client is also client responsibility.

Acceptable Use Policy

Client agrees to not to attempt to modify the products or services as purchased from the original specifications. The client also agrees to not attempt to access any data or services outside of the client's given user directory. Client agrees to monitor and try to not exceed the default 5GB of disk space (can upgrade if needed). Doing so may prevent additional data being written to their server, therefore preventing the ability for game data to be saved. BeastNode will not be responsible for such data loss. Support tickets are limited to basic installations, configurations, and teaching users how to setup their server. For advanced plugin assistance, please refer to the plugin's forum page. Spamming of the ticket system will not be tolerated and may result in service termination. Allow up to 24 hours for responses. BeastNode reserves the right to re-configure, reboot, or shut down any server as necessary in the event that it is adversely affecting the hardware or other users, with or without prior notice. Failure to adhere to the acceptable use policy will result in service termination with no refund.